We collect two types of information: personally identifiable information and non-personally identifiable information.
Personally identifiable information is information that identifies you or can be used to identify or contact you ("Personally Identifiable Information").
When you visit the TextureMedia Network, you may be asked to provide certain Personally Identifiable Information about yourself on a voluntary basis such as when you: (i) register with us, (ii) shop at SHOP NaturallyCurly online store, (iii) participate as a Curl Ambassador or in contests, events or promotions, (iv) sign up via e-mail for our newsletters or to communicate with us, or (v) fill out online surveys. The requested information may include personal information such as your name, e-mail address, telephone number, and home address. For some activities, we may also ask you to create a password and to provide demographic information such as your birth date, zip code, and hair type. If demographic information is collected for an activity that also requires personal information, we may combine the demographic information with your personal information. This allows us to tailor the notices we send you and the content we provide you according to your preferences and interests.
We want to reiterate that you do not have to provide us with any Personally Identifiable Information to visit the TextureMedia Network. However, if you choose to withhold requested information, you may not be able to use all of the capabilities in the Network, such as purchasing goods and services through SHOP NaturallyCurly or posting a user blog or product review on the Network.
If you wish to register with on the TextureMedia Network, you may be asked to supply personal information such as your full name and e-mail address. We may also ask you to provide demographic information such as your birth date, the zip code and state in which you live, and information about your hair type. TextureMedia uses such information to periodically contact you with product information news, special offers and relevant announcements (including service announcements) and to provide other exclusive benefits to those who register on the Network.
Visitors purchasing goods and services through SHOP NaturallyCurly will need to provide a valid credit card number and expiration date, in addition to name, mailing address, phone number and e-mail address.
To participate in some of our contests, you may be asked to provide an e-mail address or user name, so that we can let you know if you won a prize. For other contests, we may request your name and home address in order to send you products or information by regular mail. All contests on the TextureMedia Network are administered by TextureMedia unless offered by a sponsor in which case you give us your permission to share relevant information with that sponsor. In the same manner, if you opt-in to receive information regarding a promotion, you give us your permission to share your name, e-mail address, hair type, and location with the third party offering the promotion.
If you sign up for our email newsletter, we use your e-mail address to contact you regarding administrative notices, new product offerings and communications relevant to your use of the site. We will not send you promotions or announcements unless you give us permission to do so.
If you wish to post a user blog or a product review, you will need to register on the TextureMedia Network. During that process, you will be asked to supply personal information such as your full name and e-mail address as well as to select a user name. These are discussed further below under Public Forums.
We may offer online polls to interact with visitors to the TextureMedia Network. You do not need to be a registered user to submit a response to a poll. However, information collected through a poll is anonymous; we cannot identify who is submitting a response or tie it to other personally identifiable information a user may have provided us through another means.
Some of the information that we collect as described above cannot be used by itself to identify or contact you, such as demographic information (like age or gender) and hair type ("Non-Personally Identifiable Information"). Non-Personally Identifiable Information may also include user IP addresses, browser types, domain names, and other anonymous statistical data involving the use of the TextureMedia Network and other websites linked to the TextureMedia Network, such as the domain name of the Web site from which you linked to the Network. Non-Personally Identifiable Information is used to help us understand who uses the TextureMedia Network and to improve and market the Sites.
TextureMedia collects the personal information you provide on the TextureMedia Network. We use Personally Identifiable Information as described above. We also use your Personally Identifiable Information for our internal marketing and demographic studies, so we can constantly improve the products and services we provide you and can better meet your needs.
We use Non-Personally Identifiable Information to help administer the TextureMedia Network. Non-Personally Identifiable Information may also be used to provide information about the TextureMedia Network to potential business partners and other unaffiliated entities. In addition, the demographic information (for example, age and zip code) you provide us may be disclosed in aggregate to third parties. However, this aggregate demographic information cannot be used to personally identify you or your computer.
As stated earlier, Non-Personally Identifiable Information does not identify you individually. However, when Non-Personally Identifiable Information and Personally Identifiable Information are combined, we refer to this as Personally Identifiable Information and the combined information will be treated by TextureMedia as Personally Identifiable Information under this Agreement as long as it is so combined.
TextureMedia shares Personally Identifiable Information as described above. From time to time, TextureMedia may also employ and share users’ Personally Identifiable Information with entities who use it solely to provide support for the internal operations of the TextureMedia Network (for example, online product fulfillment, online registration and email services, or technical support). These entities will not use your personal information for any other purpose, and have agreed to maintain the confidentiality, security, and integrity of the personal information they obtain from us.
We may disclose Personally Identifiable Information in the good faith belief that we are required to do so by law, including but not limited to disclosure to law enforcement or other government officials in connection with an investigation of fraud, actual or alleged intellectual property infringement, or other activity that is illegal or may expose you or us to legal liability.
Except as specifically noted in this Policy, TextureMedia does not sell, rent, or otherwise disclose Personally Identifiable Information collected from and about its users to third parties for promotional purposes. However, in the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, TextureMedia’s user information may be transferred to TextureMedia’s successor or assign, if permitted by and done in accordance with applicable law.
Clear GIFs, sometimes called "Web bugs," are file objects, usually a graphic image such as a transparent one pixel-by-one pixel GIF (Graphics Interchange Format, one of the two most common file formats for images on the Web), that are placed on a Web page or in an e-mail message to monitor user behavior. The GIF tells us the IP address of the computer that fetched our page, the URL of the page the GIF is on, the time the page was viewed, the type of browser used, and can tell us a previously set cookie value. This anonymous information is returned by the clear GIF to TextureMedia and we use this information to accurately count visitors across the TextureMedia Network and understand how they navigate and use the Network. TextureMedia does not combine information gathered through clear GIFs with your Personally Identifiable Information.
Other information passively collected by TextureMedia is in the form of logs – files that record website activity and gather statistics about web users' browsing habits. These entries are generated anonymously, and help TextureMedia determine (among other things) how many and how often users have visited the TextureMedia Network, which pages they've visited, and other similar data. We also use the log file entries for our internal marketing and demographic studies, so we can constantly improve the online services we provide you. Log files are used internally only, and are not associated with any particular user, computer, or browser.
To provide relevant information not found on the TextureMedia Network, to facilitate online shopping, and to allow you to interact with other Web sites on which you may have accounts (such as Facebook and other social media sites), TextureMedia may provide links or embed third-party applications that allow login from our websites to third party websites. TextureMedia will notify users when they are leaving the TextureMedia Network or otherwise indicate that you will be going to a third-party’s site. Your use of these websites or applications is subject to the third parties’ privacy policies, and we encourage you to read the third party sites' privacy policies before submitting personal or other information or using the applications.
If you do not want TextureMedia to send you e-mail or otherwise contact you about our products or services, you can opt-out at the time of registration or at the time of information collection. If you are receiving e-mails and at a later date you choose to opt-out and have your name removed from TextureMedia’s e-mailing list, you can do so by using the “unsubscribe” link included with a TextureMedia e-mail.
Please note that “welcome” and service e-mail communications are not promotional in nature and, therefore, an opt-out is not provided. These are simply to notify the user of a service they recently signed up for or to notify the user of website issues.
TextureMedia will only collect personal information to the extent deemed reasonably necessary to serve our legitimate business purposes, and we employ reasonable and current methods to ensure the security and integrity of any information you provide to us. Any information provided to TextureMedia on the TextureMedia Network is housed in a secure datacenter, and sensitive information such as credit card numbers are secured using SSL encryption. Your account information and profile are password-protected. We recommend that you do not divulge your password to anyone. Our personnel will never ask you for your password in an unsolicited phone call or in an unsolicited e-mail. Remember to sign out of your account and close your browser window when you have finished your session. This is to help ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place where others may have access to it.
Whenever you voluntarily disclose personal information online – for example on message boards, through e-mail or in chat areas – that information can be collected and used by others.
No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personally Identifiable Information, we cannot guarantee its absolute security.
TextureMedia is concerned about the safety of children when they use the Internet. However, the TextureMedia Network are neither directed nor targeted to children under 13 years old. Consistent with the Children's Online Privacy Protection Act of 1998, TextureMedia has no intention to knowingly collect any Personally Identifiable Information from individuals under the age of 13 years. If TextureMedia learns that a child under the age of 13 years has provided Personally Identifiable Information to the TextureMedia Network without verifiable parental consent, TextureMedia will use commercially reasonable efforts to delete such information from its databases. If you believe your child, who is under 13, has submitted Personally Identifiable Information to the TextureMedia Network, please contact us via one of the methods described on our Contact Us page. We strongly encourage parents to monitor their children's use of the Web.
If you have registered with the Site, you may at any time review and update the contact information we have for you or inform us that you want us to remove your information from our database by either visiting the online profile section of one of our sites or contacting us by clicking here. Your account can be deleted or deactivated, but doing so will result in your not being able to access member services.
TextureMedia welcomes your feedback, questions, comments and concerns regarding your use of the TextureMedia Network and any third party websites linked to the TextureMedia Network. Inquiries regarding the TextureMedia Network may be made by contacting us via one of the methods described on our Contact Us page, or send a letter to TextureMedia, LLC., 3636 Executive Center Dr. Suite 100, Austin, TX. 78731. You can also send us your feedback on any third party sites linked to the TextureMedia Network.
Last modified as of May 18, 2017